Resources
Practical guides for building a stronger reputation
Straightforward advice for getting more customer feedback, building a stronger Google presence, and understanding what actually matters when you manage your reputation — written for owners, not marketers.
Guides
Fundamentals that apply to any local business.
For HVAC Companies
Trade-specific guidance for HVAC operators.
- HVACHVAC Reputation ManagementThe operator’s playbook for HVAC companies, organized around the three service moments — emergency repair, install, and maintenance — that each drive reviews differently.Read
- HVACWhen to Ask HVAC Customers for ReviewsA timing system by job type: the right moment to ask after an emergency repair, a planned install, and a maintenance visit — with example wording for each.Read
- HVACReview Software for HVAC CompaniesA vendor-neutral buying guide for HVAC review software — the criteria that actually matter for a home-service shop, and an honest account of where Laudvi fits.Read
By industry
Trade-specific guidance for water treatment, flooring, and plumbing companies.
- Water treatmentWater Treatment Reputation ManagementThe install-vs-service moment map for water-treatment and water-softener dealers — two review moments with opposite dynamics, and how to ask at each.Read
- FlooringReview Management for Flooring CompaniesThe project review timeline for flooring contractors — why a multi-week job changes when you ask, and the window near completion where the review ask lands best.Read
- PlumbingPlumbing Review Software & StrategyThe three review-moments model for plumbing companies — emergency, scheduled, and recurring jobs each need a different ask, plus where review software fits.Read