Flooring · Review requests

Flooring Google Review Request Templates

Published October 10, 2026

The short answer

Ask for a flooring review at the final walkthrough — when the customer is standing on the finished floor. That’s the peak of satisfaction: the furniture’s back, the room looks transformed, and the stress of the project is over. New flooring is a high-consideration, high-ticket purchase, so homeowners read reviews carefully before choosing an installer — which means your Google profile is doing real selling before you ever quote.

Because each customer is a one-time project rather than a recurring visit, every finished job is a review opportunity you don’t want to miss.

When to ask (the natural moments)

At the final walkthrough, when you review the finished install together.
A few days after, once they’ve lived on the floor and moved everything back (“hope you’re loving the new floors”).
After a commercial or realtor/property-manager job that could lead to repeat work.
After resolving a punch-list item well — fixing a small issue promptly earns strong reviews.

Text message templates

You send each request yourself from Laudvi’s Quick Send, with the customer’s consent; it follows up once automatically if there’s no reply.

1. At/after final walkthrough

Text — at/after final walkthrough

“Hi [First Name], [Owner Name] with [Business Name] — your new floors turned out beautifully! If you’ve got a minute, a quick Google review really helps other local homeowners find us: [Review Link]. Enjoy them!”

2. A few days later

Text — a few days later

“Hi [First Name] — now that you’ve settled back in, hope you’re loving the new [hardwood/LVP/tile]. A short Google review would mean a lot to [Business Name]: [Review Link]”

3. Repeat / trade client

Text — repeat / trade client

“Hi [First Name], thanks for the project — great working with you. A quick Google review about the project helps us a lot: [Review Link]”

Email templates

1. Homeowner, post-install

Email — Subject: [Business Name] — quick favor

“Hi [First Name], it was a pleasure installing your new floors. A short Google review about how they turned out would mean a lot to our team and helps other local homeowners find us: [Review Link]. Either way, thank you — and reach out any time if you need anything. — [Owner Name], [Business Name]”

2. Realtor / property manager / builder

Email — Subject: Thanks for the project

“Hi [First Name], thanks for trusting [Business Name] with the flooring at [Property]. We’d be grateful for a quick Google review about the work and the timeline — and we’d love to be your go-to for the next one: [Review Link].”

Make the review path easy: add a Google review QR code to your completion paperwork.

What not to do

Don’t cherry-pick happy customers. Google prohibits review gating; ask every customer, not just the ones you expect to be pleased.
Don’t offer a discount or gift card for a review — incentivized reviews break the rules.
Don’t wait weeks and lose the moment — ask at the walkthrough or within a few days, while the finished floor is fresh.

How many reviews does a flooring company need?

There’s no magic number — it’s about how you compare with similar flooring companies in your market. See how many Google reviews a flooring company needs, or see how flooring contractors compare locally.

FAQ

When should a flooring company ask for a review?: At the final walkthrough or within a few days, when satisfaction peaks.
Text or email?: Text for a quick, personal ask; email suits a slightly longer note with trade/realtor clients. Laudvi supports both, owner-initiated, with one automatic follow-up.
What about commercial clients?: Ask after the job and position it as the start of a repeat relationship.